Telegram, WhatsApp & AI chatbot development
Bots that do real work where your customers already are: take orders and bookings, accept payments, answer questions with AI, and notify your team — with an admin panel so you stay in control.
5.0 rating across 126 verified reviews on Freelancer.com
Messaging apps are where customers already spend their day. A well-designed bot turns that into a sales and support channel: no app to download, instant notifications, and buttons instead of long forms.
We build on the official Telegram Bot API and WhatsApp Business Platform in Python, connect bots to your database, CRM or store, and host them on monitored servers so they keep answering at 3 a.m. Add AI and the bot can handle free-text questions from your own documents.
What we build
Order & booking bots
Menus, carts, time slots and confirmations — orders go straight into your system or spreadsheet.
Customer support bots
Instant answers to common questions, with AI for free-text and a hand-off to a human when needed.
Payment & subscription bots
Invoices and payments inside the chat, subscriptions and access to private channels or groups.
Notification bots
New leads, orders, stock levels or server errors pushed to the right person or group instantly.
Team workflow bots
Approvals, reports and task updates your team can handle from their phone.
Admin panels
A web dashboard to manage users, content, broadcasts and statistics.
Packages & pricing
Clear starting prices. Your project gets a fixed quote after a short brief — no hourly surprises.
Starter bot
Starting from$290
1–2 weeks
- Telegram bot with menus & buttons
- Database for users and data
- 1 integration (sheet, CRM or API)
- Hosting & monitoring setup
- 30 days support
- Most chosen
Business bot
Starting from$790
2–4 weeks
- Telegram and/or WhatsApp
- Orders, bookings or payments
- Web admin panel & broadcasts
- Multiple integrations
- Analytics & logs
AI chatbot
Starting from$1,490
3–5 weeks
- Answers from your documents with AI
- Telegram, WhatsApp and website
- Human hand-off & inbox
- Accuracy testing & tuning
- Usage and cost controls
Every project gets a fixed quote after a short brief. Prices are in USD; payment can run through Freelancer.com escrow. Hourly work: $30 / hour.
How a project runs
- 01
Design the conversation
Every command, button and message mapped so you approve the flow before we code.
- 02
Build & test
A private test bot you can use from the first days, connected to your real systems.
- 03
Deploy & monitor
Webhooks, hosting, logs, alerts and automatic restarts.
- 04
Improve
New commands, flows and channel updates as your needs grow.
What you get at handover
- Bot running under your Telegram / WhatsApp Business account
- Source code and hosting access
- Admin panel or admin commands
- Conversation map and documentation
- 30 days of free fixes
Technology we use
- Python
- Telegram Bot API
- WhatsApp Business Platform
- aiogram
- FastAPI
- PostgreSQL
- Redis
- LLM APIs
- Docker
Built for every industry
The same engineering, adapted to your market's rules and customers.
- Retail & e-commerce
- Wholesale & distribution
- Real estate
- Automotive & rentals
- Healthcare & clinics
- Beauty & wellness
- Education & training
- Tourism & hospitality
- Restaurants & food
- Logistics & transport
- Manufacturing
- Finance & insurance
- Construction
- Professional services
Frequently asked questions
How much does a Telegram or WhatsApp bot cost?
A custom Telegram bot starts at $290. Business bots with payments, bookings, WhatsApp and an admin panel start at $790, and AI chatbots that answer from your documents at $1,490. WhatsApp charges its own per-conversation fees on top.
Telegram or WhatsApp — which should I choose?
WhatsApp reaches more customers in most markets but has per-message costs and stricter rules; Telegram is free, faster to build for and great for communities and internal tools. Many clients run the same bot logic on both.
Can the bot accept payments?
Yes — Telegram's built-in payments with supported providers, or secure payment links to Stripe and local gateways on any channel.
Where is the bot hosted?
On a monitored server, ideally in your own cloud account so you keep full control. We handle setup, updates and alerts.
Can my team manage the bot without a developer?
Yes. The admin panel lets you edit content, send broadcasts, manage users and see statistics.
Can you add AI later?
Yes. We structure every bot so an AI layer can be added without rebuilding the existing flows.
Tell us what you need.
Send a two-minute brief and get a reply with first thoughts, a rough plan and a quote.